Please read through the following it answers the most commonly asked questions
about ordering a BJD. If you don't find the answer to your question here, just
email me at CADolls99@aol.com
FAQs or adventures in ordering BJDs
When I order dolls from the various Korean/Chinese companies, the best I
can do is estimate a shipping time. Normally once an order is received and
paid for, it will take 6 to 8 weeks for them to ship to us. It has taken
up to 6 months but that is out of the norm. Sometimes I get a surprise and
they arrive in 3-4 weeks. They do not give us updates. Most of the BJD companies
are very small and BJDs are mostly made by hand. Many times the weather dictates
how fast they can produce. Sometimes when I write to ask about a shipment
they respond right away, sometimes it takes days and even then they can’t
tell us anything. I have learned to be patient but know it is hard for you
the customer. The companies I now carry are the best I have worked with.
I have carried others but do to their lack of response, slow shipping or
poor product I no longer carry them.
Normally I am notified when the dolls ship (sometimes not)
When the dolls arrive I ship within 24 hours of receiving final payment.
I order your doll when you order it from me with at least a deposit received.
I do not wait until you have your doll paid in full to place the order with
When you order a doll, I will contact you and give you an estimate as to time.
I will also send updates if I get them.
I will let you know when shipped and send a track#.
When an order is placed, I have to order the minimum quantity required, not
just one doll at a time. They are all shipped at the same time so if ordered
without face-up, they take just as long as with face-up. In some cases I can
place an order for everything with no face-up and get the dolls a bit sooner
but they still have to be made, they are never in stock ready to ship.
I try to keep the web site updated with dolls in stock noted, dolls on order
with arrival dates and dolls that must be pre-ordered. It is impossible to
have everything in stock, it is just not the nature of the BJD companies. I
always have orders in progress and new dolls coming in. Sometimes they go fast
once they arrive so e-mail me for the status of any doll listed as not in stock..
E-mail CADolls99@aol.com with any questions-they
I can get custom face-ups and special requests. If you see it on the company
site, I can probably get it for you. The exception to this is Soom-I can not
get the Monthly dolls or the 4-5 day dolls. They will only let me carry the
I think of the BJD world as fun, fascinating and frustrating, always an adventure